PROLIN Smart Client 2020 offers HP Service Desk 4.5 customers a vast improvement to the HP client. With a modern user interface and more than 55 feature improvements, including improved tools, navigation, reports, and layouts, PROLIN Smart Client 2020 gives your Service Desk environment an easy, instant refresh, without increasing your operational costs.
PROLIN makes it EASY
Help Desk and Service Desk users and administrators are able to quickly upgrade to new smart client functionality. Smart Client 2020 can be installed in a risk-free parallel process with your current HP Service Desk installation, with no disruption of your day-to-day IT management. Once you are comfortable with Smart Client 2020, it will replace your old-fashioned HP Service Desk client, while retaining your historical data and customizations (such as forms, views, UI rules, etc.)
Built with technology you can trust
Built on the Microsoft .NET Framework, Smart Client 2020 combines the advantages of a high-performance, easy-to-use Smart Client with the PROLIN expertise in ITIL-based IT service management.