News & Views

PROLIN Server Management Console

With the 2016 Release of the PROLIN Smart Suite we introduced the PROLIN Server Management Console(PSMC). This new addition to the PROLIN Power Server gives you...
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Frequently Asked Questions

Being able to publish a comprehensive and actively updated knowledge base of frequently reoccurring issues is a must for keeping ITSM staff and customers informed. The Smart Suite currently provides...
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Text Snippets

As part of the Smart Client workspace, Text Snippets functionality has been added. It provides...
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Paste to Attachment

Another functionality to improve your efficiency was introduced in the Smart Client as of version 2016 R7, namely the ability to add screen prints as attachments via a copy/paste. When logging a call you can now...
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