PROLIN Smart Suite 2016 was built from the ground up to be 100% compatible with HP Service Desk. Based on Microsoft .NET Framework rather than Java, PROLIN Smart Suite gives you all your current functionality and much, much more.

   State-of-the-art Service Desk functionality at the same operational cost as your HP Service Desk 4.5 system

   100% compatible with HP Service Desk 4.5

   Same UI and database rules

   More than 55 improvements with PROLIN Smart Client 2016

   Same database

   Use your HP BTO software

   Third-party integrations

   Preserve your historical data, customizations, and forms

   New applications and tools to improve your functionality

The result… no risk, no re-training, no added cost, no new integrations or customization required

… no worries—PROLIN makes life easy.

PROLIN helps seamlessly replace your HP Service Desk system with an easy, phased transition process.