PROLIN Smart Suite 2016 was built from the ground up to be 100% compatible with HP Service Desk. Based on an entirely different architecture, Microsoft .NET Framework rather than Java, PROLIN Smart Suite gives you all your current functionality and much more.

The PROLIN Smart Suite 2016 architecture has three standard layers:

The client layer – Smart Client 2016

The application process layer – PROLIN Power Server 2016

The database layer – your current database